At Fixmaster Services (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or request our appliance repair services.
1. Information We Collect
When you contact us through our website, phone, WhatsApp, or service request forms, we may collect the following information:
- Full Name
- Mobile Number
- Email Address (if provided)
- Service Address
- Appliance Type and Brand
- Details of the service request or issue
- Any additional information you voluntarily provide
We may also collect limited technical information such as your IP address, browser type, device information, and pages visited to help improve our website.
2. How We Use Your Information
We use your information to:
- Schedule and provide appliance repair services.
- Respond to your inquiries and service requests.
- Contact you regarding appointments or updates.
- Improve our website and customer service.
- Maintain service records.
- Comply with applicable legal requirements.
We do not sell or rent your personal information to third parties.
4. Third-Party Services
We may use trusted third-party service providers to support our business, including:
- Website hosting providers
- Analytics services
- Communication platforms such as WhatsApp
- Advertising platforms such as Google Ads
These providers may process information only as necessary to provide their services.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to safeguard your data, no method of transmission or storage is completely secure.
6. Information Sharing
We do not sell your personal information.
We may share information only:
- With technicians or service personnel as needed to complete your requested service.
- When required by law or legal process.
- To protect our legal rights or investigate fraud.
7. Your Rights
You may contact us at any time to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Ask questions regarding this Privacy Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any personal information.
9. Children’s Privacy
Our services are intended for adults seeking appliance repair services. We do not knowingly collect personal information from children under the age of 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Fixmaster Services
Website: https://fixmaster.co.in
Email:fixmaster869@gmail.com
Phone: +91 91775 30287
Business Location: Hyderabad, Telangana, India